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Case Administrator - Complex Injury - Birmingham

Job Introduction

Job introduction 
The CSG Complex Injury team is looking for a Case Administrator to join the team. You will provide admin support to lawyers in the team in running complex and catastrophic injury files of a high value and importance to our clients.

The Complex Injury team works on behalf of insurance companies and corporates, investigating and resolving high value personal injury compensation claims. This is an exciting time to join as you will be part of a new and expanding team.

CSG advises insurers and corporate clients in their defence of claims of all values, types and complexity. Our National team whose clients are a mix of leading names in the insurance industry as well as household name corporates, deal with all aspects of defendant litigation, including complex and catastrophic injury. Increasingly, the team is getting involved in pre-emptive advice on these issues as well as dispute resolution.

Who you will be working with
The Complex Injury team is made of up of 80 colleagues situated all across the UK. Our new colleague would be able to work remotely but will be expected to travel to Birmingham / Newport for team events on an occasional basis.

What’s in it for you?
  • High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
  • A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
  • Opportunities for growth and progression including professional funding
  • In person and remote social events
  • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What you will do 
  • To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
  • Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm.
  • Assisting with the set-up of new files in the case management system
  • Diarising Court directions
  • Updating CRU certificates
  • Obtaining and chasing medical records
  • Submitting payment requests
  • Chasing orders and settlement cheques
  • Liaising with Courts, Opponent Solicitors and other Third Parties
  • Completing basic legal forms
  • Organising and preparing for Counsel instructions
  • Other administrative duties, as required
Who you are 
You might be a recent graduate with experience in administration, have worked as an administrator in the past and want a new challenge in the legal sector or have an interest in getting into an administrative role. 

  • Excellent communication skills with a positive and enthusiastic approach to your work
  • Ability to work on own initiative without close supervision
  • A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
  • Organised and able to prioritise and manage a constantly changing workload
  • Able to make decisions within own areas of responsibility
  • Excellent attention to detail
  • IT literate
  • Good telephone manner
  • Administration experience or practical experience of file management (preferred)
  • Experience of using a case management (preferred)
  • Experience of finance systems (preferred)
  • Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

About DAC Beachcroft

We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.
 
We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, from household names to government departments and NHS bodies. We act for the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise the UK’s top-12 housebuilders.
 
We have an impressive legal pedigree, with 141 practice area rankings across Chambers UK 2023 and The Legal 500 2023 and over 230 individual lawyers ranked in the two guides. 
 
Our successes have been recognised by the legal industry and the markets in which we operate. Our most recent accolades include being named the top winner at the 2022 Legal Innovation Awards with two awards, bringing home two National Insurance Awards in 2023 for ‘Insurance Law’ and ‘Innovative Product’, winning ‘Legal Adviser of the Year – Public’ at both the 2021 and 2022 HealthInvestor Awards and ‘Legal Adviser of the Year – Private’ at the 2021 awards, and being named ‘Arbitration Team of the Year’ at the 2022 British Legal Awards. Regionally in the UK, we were named ‘Law Firm of the Year – Large’ in the 2022 Yorkshire Legal Awards and ‘Innovators of the Year’ at the 2022 Bristol Law Society Awards. 
 
Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

What you need to know about applying

At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable. Our recruitment team can be contacted at csgrecruitment@dacbeachcroft.com 

DAC Beachcroft

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