Supervisor - Motor Recoveries - Birmingham
Job Introduction
The Motor Recoveries team in Birmingham is part of our Claims Solutions Group. Our specialist team provides expert and practical advice over a range of areas:
- Subrogated Motor Recoveries
- Uninsured Loss Recoveries
- International Motor Recoveries
- Recovery of overpayments and duplicate payments
- First party recoveries
This is an exciting opportunity for a Paralegal to supervise a team and take the next step in their personal development. You will be joining a friendly team undertaking commercial litigation caseloads.
What’s in it for you?
As well as offering high levels of flexibility and a great work life balance, we offer a well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) alongside real opportunities for growth and progression. We actively encourage colleagues to make use of our professional funding scheme to complete legal or business qualifications relevant to your role.
At DAC Beachcroft our Flex Forward policy means that we have relaxed core hours and colleagues are able to flex their hours across the day and week. For more information please review the following link - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
There are regular in person and remote social events organised for colleagues at DAC Beachcroft , not to mention the opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities, including volunteering or becoming an ally for one of our inclusion and diversity or business network groups.
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What you will do
- Direct line management for direct reports, including responsibility for:
- Undertaking annual and interim appraisal discussions
- Absence management
- To ensure that new starter’s induction processes and documents are regularly reviewed and updated
- Motivating and engaging the team, as well as overseeing the well-being of the workforce
- To have a sound technical knowledge of complex and high value motor claims so that they can be the point of contact for any technical queries within the team and confidently supervise the team.
- To be directly responsible for driving and improving financial performance of their team through effective management and support;
- Specific accountability for driving performance in the following areas:
- Ensuring internal and external SLAs and KPIs are communicated, met or exceeded and the work of the team is of the highest standard
- Collective team achievement of agreed financial targets
- Ensuring that the team deliver prompt, accurate and appropriate billing
- Ensuring that Supervisors and their teams’ overall provision of MI is timely and accurate
- Ensuring that Supervisors are effectively managing, coaching and technically supervising fee earners
- Ensuring any performance or conduct issues are identified and escalated with support from your line manager
- Effective allocation of work amongst the team to meet the skills and technical knowledge of the individuals in the team, whilst ensuring work is carried out profitably for the business and client
- Involvement in recruitment activities
- Responsibility for liaising with the Team Partner and Operations Manager in relation to capacity planning
- Responsibility for encouraging innovative ideas and ensuring that a culture of continuous improvement develops
- Foster and maintain strong relationships with our clients by ensuring the team deliver a high standard of service and respond promptly to requests for information
Who you are
- You will ideally have a degree in Law (LLB or equivalent) or Cilex qualification and relevant legal experience
- Previous team management and / or supervision experience advantageous, previous paralegal experience required
- Keen eye for detail to ensure data produced by the team is accurate and can be used to identify trends
- Evidence of strong people management skills including the ability to motivate, coach and mentor team members at all levels
- Confident negotiator
- Have an ability to adopt a commercial perspective rather than an ‘academic’ approach to claims settlement.
- Willing to take on client opportunities whether in person or virtually
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).
About DAC Beachcroft
We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.
We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, from household names to government departments and NHS bodies. We act for the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise the UK’s top-12 housebuilders.
We have an impressive legal pedigree, with 141 practice area rankings across Chambers UK 2023 and The Legal 500 2023 and over 230 individual lawyers ranked in the two guides.
Our successes have been recognised by the legal industry and the markets in which we operate. Our most recent accolades include being named the top winner at the 2022 Legal Innovation Awards with two awards, bringing home two National Insurance Awards in 2023 for ‘Insurance Law’ and ‘Innovative Product’, winning ‘Legal Adviser of the Year – Public’ at both the 2021 and 2022 HealthInvestor Awards and ‘Legal Adviser of the Year – Private’ at the 2021 awards, and being named ‘Arbitration Team of the Year’ at the 2022 British Legal Awards. Regionally in the UK, we were named ‘Law Firm of the Year – Large’ in the 2022 Yorkshire Legal Awards and ‘Innovators of the Year’ at the 2022 Bristol Law Society Awards.
Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.
What you need to know about applying
At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.
We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.
Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable. Our recruitment team can be contacted at csgrecruitment@dacbeachcroft.com
DAC Beachcroft