Secretarial Team Lead - Bristol

Job Introduction

DAC Beachcroft is seeking to recruit a Secretarial Team Leader for our Bristol Office. 

Reporting to the Secretarial Manager, the main purpose of this role is to supervise the secretarial resource in the EPI Group. In addition to providing managerial support you will be required to provide secretarial support within the Employment team to your allocated fee earners, to include the Head of the Employment Team and to provide support to other practice groups as and when required. 

The firm is regulated by 3 UK regulators, The Solicitors Regulatory Authority (England & Wales), The Law Society of Scotland and The Law Society of Northern Ireland, as such there are 3 sets of accounts rules that need to be adhered to.

We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role.  If this applies to you and you feel you meet the minimum criteria for this vacancy as set out in this advert then please contact recruitment@dacbeachcroft.com in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the Recruitment team will be in touch.

Role Responsibility

• Co-ordinate and manage work flow
• Manage the day to day workload of the team
• Conduct, one to ones, quarterly reviews and annual performance reviews for members of your support team
• Conduct interviews for secretarial/admin positions across the Bristol office
• Responsible for the induction of new secretaries/admins in to the team
• Collate disclosure documentation
• Create and update electronic bundles
• Amend and engross documents to client specifications
• Manage the case management system
• Input data to CRM database as and when required by the practice
• Deal with billing and accounts queries
• Prepare and create client reports
• Scanning correspondence and documents to the relevant electronic file
• Respond to client queries
• Manage fee earner diaries, booking day to day appointments and making travel arrangements is crucial due to the role working for the Cluster Head of Employment
• Assist in client events as and when required
• Manage fee earner inboxes during periods of absence
• Authorise holiday requests whilst ensuring there is adequate cover for the team
• Initiate performance improvement plans, work to resolve disputes and grievances if appropriate

The Ideal Candidate

• Previous experience within a legal environment is essential as is a minimum typing speed of 65 WPM
• A secretarial NVQ / Diploma or equivalent would be beneficial but is not essential
• Supervisory experience would be beneficial
• Must have advanced IT skills, particularly in Microsoft packages
• Demonstrable ability to multitask and prioritise a full workload under pressure and the ability to work independently
• An excellent eye for detail with a concern for quality and accuracy
• A client service-focused approach, interacting with clients in a professional manner at all times
• Excellent planning and organisational skills
• Team oriented and collaborative with a flexible, can do attitude
• Excellent all-round communication skills and the ability to engage effectively and concisely with different audiences at all levels
• Ability to present key messages confidently

About the Company

We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them.  From bespoke solutions for our clients, to treating you like an individual.  Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are.  We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best.  Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.  Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.  We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.  Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.  Our recruitment team can be contacted at recruitment@dacbeachcroft.com

DAC Beachcroft