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Platform & Systems Executive (Marketing) - Bristol

Please Note: The application deadline for this job has now passed.

Job Introduction

DACBeachcroft is looking for a Platform & Systems Executive to join our Clients and Markets team in our centrally located Bristol office. This role has become available due to an internal promotion within the team.

The Marketing Operations, CRM & Platforms Executive is part of the MODEI (Marketing Operations, Digital Experience and Intelligence) team. The role provides support, training, and development of our key Clients & Markets Information systems, including CRM, Email Marketing and Relationship Intelligence. Day-to-day a key focus for this role will be ensuring the integrity of our data and the smooth running of our integrated systems as well as supporting our users across the business. This is a varied role with both customer facing responsibilities and internal development where the full knowledge of how all our systems work together is essential. Working with a wide range of different content from marketing engagement to client relationships you will be involved with the full information life cycle. This role will include working alongside various teams within Clients and Markets, Business Services and the wider firm, as well as our trusted digital partners.

We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role.  If this applies to you and you feel you meet the minimum criteria for this vacancy as set out in this advert then please contact in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the Recruitment team will be in touch.

Role Responsibility

  • Provide ongoing data and systems support for colleagues in Clients and Markets, Business Services and the wider business.
  • Monitor the quality and integrity of data within our systems and produce regular reports for the MODEI team and wider business.
  • Review data issues and action updates to data where necessary.
  • Assist with the design and testing of new in-house functionality, tracking progress with our change management tools and coordinate end user testing.
  • Assist with evaluating new functionality supplied by our platform providers.
  • Document and update changes to user processes and integration interfaces.
  • Work with our internal training team to ensure they have the information and knowledge to update our learning resources in alignment with our planned releases. Assess the quality of new/updated training content and provide suitable feedback.
  • Support and encourage best practice for our users by providing role specific examples and highlight the benefits of centralising data in the firm.
  • Suggest ideas for continual improvement to data quality and insight generation.
  • Raise and monitor the progress of system support tickets.
  • Provide support for colleagues and work in alignment with Team’s goals.
  • Consider our data within the wider business context and be able to communicate our data strategy with colleagues.
  • Establish a strong working relationship with our system providers, and ensure urgent technical issues are dealt with in a timely and efficient manner.
  • Handle confidential information in line with the firm's data security protocols.

The Ideal Candidate

  • Proven experience in CRM and eMarketing database Systems administration
  • Proven experience designing reports and content views.
  • Strong organisational skills and a genuine interest in working with relational databases, with a focus on data quality and data integrity.
  • Advanced Excel knowledge and experience. VBA not essential but basic coding knowledge is desirable.
  • Knowledge of Data Analytics is desirable.
  • An appreciation of the system/software life cycle and the ability to thoroughly test system performance from a technical perspective and evaluate system usability.
  • Experience in delivering short face to face and online training for small business teams.
  • Proven ability to deal with external suppliers in an efficient, professional, and effective manner, ensuring successful delivery of requirements.
  • Ability to quality control own work and a keen eye for the smallest of details.
  • Strong understanding of GDPR and data processing on digital platforms.
  • A creative thinker with the ability to push beyond the expected and inspire creativity.

About the Company

We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them.  From bespoke solutions for our clients, to treating you like an individual.  Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are.  We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best.  Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.  Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.  We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.  Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.  Our recruitment team can be contacted at

DAC Beachcroft

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