People Advisor
Please Note: The application deadline for this job has now passed.
Job Introduction
We are seeking an experienced People Advisor to join the Claims Solutions Group People team, during an exciting period of business change and growth. The purpose of this role is to support the business with an effective, customer commercially focused people advisory service.
Who you’ll be working with
Reporting into the People Advisory Manager, you will be an integral part of the Claims Solutions Group People team and will work closely with People Business Partners, internal stakeholders and external suppliers to support the provision of a high performing people advisory service, which helps to meet the needs of colleagues, supports successful outcomes for clients and aligns with the CSG business strategy.
This role will ideally be linked to our Birmingham office, but due to the high levels of remote working available and the national focus of this role, we welcome applications from all locations. There will be a requirement for occasional travel, where required, to provide face to face support to colleagues across all of Claims Solutions Group office locations.
What’s in it for you?
- High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What you will do
The purpose of the People Advisor is to provide both pro-active and re-active expert advice, solutions, coaching and support to managers and colleagues on a range of generalist, more complex people matters across the colleague life cycle.
You will work closely with managers, colleagues and the broader People team to provide a professional advisory service on a range of generalist people matters, which will include:
- Providing proactive, consistent and commercially focused advice and coaching support to develop manager capability, drive a culture of high performance and encourage colleague engagement and wellbeing
- Case management to drive the resolution of performance, probation, attendance, disciplinary and grievance issues, ranging from informal discussions, to formal investigations, formal hearings and appeal stages
- Supporting line managers and colleagues with the application of CSG policies and processes, to help identify potential solutions for more complex people matters, whilst also considering employment legislation and best practice
- Advising the business and supporting People Business Partners on the design and end to end implementation of change programmes
- Supporting managers to deal with, or when particularly sensitive sometimes directly manage, complex and long term absence cases
- Involvement in resolving more complex queries (e.g. benefits, maternity, absence or policy related) which are escalated from the DAC Beachcroft shared services HR Service Desk
- Providing guidance around the Flex Forward approach to working and managing the formal flexible working application process
- Supporting the People Advisory Manager and other People Team colleagues with relevant queries, project improvement work in support of the CSG strategic plan, including engagement, well-being and Inclusion and Diversity plan activities
- Supporting the development and maintenance of people policies, to ensure continued relevancy, as well as legislative and regulatory compliance
- Embedding and demonstrating the culture and values of CSG, whilst encouraging colleagues to be accountable to do the same
Who you are
- Ideally of graduate calibre, with minimum 5 GCSE passes including English and Maths (or equivalent)
- A CIPD qualification, or part qualification, is desirable but not essential as is the ability to understand a professional services business environment
- A demonstrable practical understanding of managing difficult people issues, preferably gained in a similar advisory role, is essential
- Good written and oral communication skills are vital alongside strong stakeholder engagement skills, able to confidently and effectively communicate and collaborate with colleagues at all levels
- Proactive and willing to take ownership of tasks and projects
- Highly organised, has the ability to prioritise effectively and deal calmly with deadlines and conflicting priorities
- Team oriented, flexible and enthusiastic with a positive and collaborative approach
- Ability to work autonomously and use own initiative when required
- Strong attention to detail and a high level of accuracy
- IT and data literate with knowledge of Microsoft Office
- Some experience of working with People systems and/or administration essential
- Solutions orientated, with an enthusiasm for innovation and improvement
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)
About DAC Beachcroft
We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.
We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, from household names to government departments and NHS bodies. We act for the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise the UK’s top-12 housebuilders.
We have an impressive legal pedigree, with 141 practice area rankings across Chambers UK 2023 and The Legal 500 2023 and over 230 individual lawyers ranked in the two guides.
Our successes have been recognised by the legal industry and the markets in which we operate. Our most recent accolades include being named the top winner at the 2022 Legal Innovation Awards with two awards, bringing home two National Insurance Awards in 2023 for ‘Insurance Law’ and ‘Innovative Product’, winning ‘Legal Adviser of the Year – Public’ at both the 2021 and 2022 HealthInvestor Awards and ‘Legal Adviser of the Year – Private’ at the 2021 awards, and being named ‘Arbitration Team of the Year’ at the 2022 British Legal Awards. Regionally in the UK, we were named ‘Law Firm of the Year – Large’ in the 2022 Yorkshire Legal Awards and ‘Innovators of the Year’ at the 2022 Bristol Law Society Awards.
Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.
What you need to know about applying
At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.
We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.
Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable. Our recruitment team can be contacted at csgrecruitment@dacbeachcroft.com
DAC Beachcroft