IT Business Partner
Job Introduction
DAC Beachcroft LLP are currently recruiting for an IT Business Partner to join their IT team based at our Bristol offices.
The IT Business Partner will be responsible for IT service delivery to the relevant business areas. The IT Business Partner will be the interface between the IT department and the business and will be accountable for ensuring that relevant IT solutions are delivered in line with the IT strategy.
The ideal candidate will have previous experience in a similar role with a proven ability to work closely and influence Senior Managers and Directors in their business functions
The IT Relationship team is responsible for ensuring high quality relationships both internal and external, that appropriate governance exists and that IT drives effective communications with all parties.
Role Responsibility
- Develop and maintain effective and pro-active relationships with specific IT business customers, external stakeholders and suppliers to support and enable the successful delivery of the firm wide IT strategy.
- Demonstrate understanding of business goals and objectives.
- Provide clear direction through the use of effective communication within IT, the business and external stakeholders.
- Develop a deep understanding of how the firm works, the issues and challenges it faces, and how technology might be applied to address these.
- Work with the business to establish an understanding of best practices and how systems and technologies can be supported to exploit these.
- Act as the focal IT contact for the Senior Leaders in the specified Business area and be the interface between the business and the specialised teams within IT.
- Responsible for the development and execution of agreed and specific functional/IT roadmaps and plans procuring appropriate IT specialist support as needed.
- Act as a champion for the delivery of the IT Strategy in specified Business Area.
- Interface into IT and strategic suppliers.
- Lead the IT agenda for change initiatives within business area, ensures all IT components are in line with the agreed strategy and roadmaps.
- Provide a solution focused IT Consultancy service to key stakeholders linking business initiatives back to the ongoing development of the IT strategy.
- Understand and support the development of credible business cases and influence and work with the wider IT team to ensure the proper documentation, modelling of business processes and delivery of such business cases.
- Delivery of high quality IT communication through appropriate channels and forums.
- Monitors the level of client satisfaction at regular intervals or after each significant delivery of product or service. Responds to clients' queries and complaints. Ensures that, when necessary, corrective action is taken by own organisation and by the client organisation.
- Focus on business improvement and business processes, as well as delivering appropriate technology solutions
- Handle confidential information in line with the firms data security protocols.
- Clear measures and targets demonstrating agreed levels of continuous improvements.
- Ensuring that IT departmental risks are identified and correlating controls are monitored and tested.
- Report failures in work activities, procedures or processes.
- Compliance and adherence to all Company policies and procedures.
- Provides thought leadership, looks for opportunity to meet business strategy through the appropriate use of technology.
- Lead virtual teams spanning all IT disciplines, business functions and IT supplier organisations to explore and exploit IT opportunities.
- Some travel to other office locations required.
- Any other tasks as required.
The Ideal Candidate
- Proven ability to work closely and influence Senior Managers and Directors in their business functions
- Ability to convey complex technical information to the business in a simplified format.
- Experience working on the implementation work stream of a programme
- Ability to challenge and chase down actions effectively
- Proven experience of facilitating workshops and meetings
- Strong business analysis and problem solving skills
- Highly organised - produces and delivers against own plans
- Ability to work to tight deadlines with competing demand
- Ability to work effectively with multiple third party suppliers
- Team working but also self-driven
- Strong use of process to ensure control for project activities
- Attentive to detail and focused on delivering high quality, accurate outputs
- Proven track record in business analysis
- Experience of working in a fast-paced change environment
- Exceptional communication and presentation skills at all levels of the organisation.
- Proven and highly effective stakeholder management and engagement to executive level.
- Strong relationship management skills
- Strong persuading and influencing skills
- Proven experience of managing and supporting major change initiatives
- Negotiation, presentation and meeting skills, as preparation for playing a leading role in relationships with clients/users at a senior management level in order to achieve and maintain customer satisfaction.
- Skills such as business case preparation, project definition, planning, risk management, project change control, configuration management, financial management and staff selection for managing projects.
- Degree educated desirable or of graduate calibre supported by extensive IT and business skills and experience is desirable
- Experience of working in an ITIL environment is desirable.
About the Company
We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.
We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.
We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.
Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.
Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.
Application Details
At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.
We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.
Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable. Our recruitment team can be contacted at recruitment@dacbeachcroft.com
DAC Beachcroft