HR Assistant - Bristol (12 month FTC)

Job Introduction

DACBeachcroft has an exciting opportunity for a personable and experienced person to join our HR Service Desk team as a HR Assistant on a 12 month fixed-term contract. This role would best suit someone with a flair for customer service, who has a can do attitude and is looking for variety in their day to day. The role is full-time, and follows a hybrid working pattern based out of our centrally located Bristol office.

Reporting into the HR Service Desk Team Leader, the HR Assistant will join a team of 5 other assistants, and help ensure the HR Service Desk continues to run smoothly and efficiently, as an integral part of the DACBeachcroft. Acting as a key point of contact for all HR related queries, the HR Service Desk covers everything from new starter inductions and onboarding to leaver processes, to training and a variety of other HR processes.

We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role.  If this applies to you and you feel you meet the minimum criteria for this vacancy as set out in this advert then please contact recruitment@dacbeachcroft.com in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the Recruitment team will be in touch.

Role Responsibility

• Collaborate as part of a team of HR Assistants, using the systems in place to manage and respond to enquiries raised by colleagues and managers within the firm.
• Assist with the onboarding of new starters including completion of new starter paperwork and required proof of right to work documentation. Collating new starter information, signed contracts and ensuring all colleague information is received in a timely manner.
• Support with all aspects of the colleague lifecycle and processing changes 
• Act as a central point of contact for colleague queries, ensuring advice and guidance given and any process steps taken are accurate, timely and in line with policy, procedures and process documentation 
• Generate HR correspondence to support HR processes
• Undertake administrative activity in support of core HR processes e.g. induction, recruitment, training, probation, maternity, leaver processes
• Ensure that HR systems are updated and executed accurately in time for monthly payroll
• Accurate maintenance of electronic HR files
• Document and maintain HR processes and other collateral
• Maintaining absence records (holiday, sickness, unpaid leave), escalating issues as appropriate
• Assist HR advisors from specialist areas with core HR concepts and process
• Develop long-lasting working relationships with the other HR teams – ER, Reward, Recruitment, L&D and HR Business Partners
• Accurate and timely processing of requests in accordance with agreed SLAs
• Proactively identify and contribute to enhancements to processes in order to improve team efficiency
• Participate in a learning and continuous improvement culture, sharing and retaining knowledge
• Handling confidential information in line with the firms data security protocols
• Supporting the wider HR team with ad hoc project work
• Communicate effectively with the business to provide a professional and high quality service provision

The Ideal Candidate

• Previous HR/Recruitment administration experience is desirable, ideally within a service delivery and team environment
• A client service-focused approach with an excellent eye for detail and a concern for quality and accuracy
• Experience in delivering outstanding customer service
• Team oriented and collaborative with a flexible, can do attitude
• The ability to multitask and prioritise a full workload under pressure and the capability to work on own initiative
• Must have excellent IT literacy skills, particularly in Microsoft packages including Outlook, Excel and Word
• Experience of operational HR/Recruitment systems is desirable
• CIPD qualified, or working towards qualification is desirable but not essential

About the Company

We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them.  From bespoke solutions for our clients, to treating you like an individual.  Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are.  We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best.  Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.  Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.  We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.  Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.  Our recruitment team can be contacted at recruitment@dacbeachcroft.com

DAC Beachcroft