Credit & Collections Manager - Bristol (6-9 month FTC)

Job Introduction

DACBeachcroft is looking for an experienced Credit & Collections Manager to join our Finance team on a full-time, hybrid basis in our centrally located Bristol office. 

This is a fixed-term contract for 6-9 months.

Reporting to the Director of Finance Operations, the purpose of the role is to ensure the Credit Control function operates efficiently, supporting the business in maximising cash collections through implementation of standard chase path processes appropriate to different types of debt, ensuring the Credit Control team has the correct skillset and is matched to business needs and monitoring and flexing the approach to credit control in response to differing debt profiles.

We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role.  If this applies to you and you feel you meet the minimum criteria for this vacancy as set out in this advert then please contact recruitment@dacbeachcroft.com in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the Recruitment team will be in touch.

Role Responsibility

• Point of contact for Cluster Heads and Business Service Directors for any escalations and high level cash collection / debt issues.
• Work with the Practice Managers to establish the optimum route of query / bad practice escalations and resolutions.
• Drive monthly cash forecasting, reporting data to the Director of Finance Operations.
• Standardise reporting requirements; review of utilising existing technology (eg PowerBi) for the business to self-serve; stop any 'cottage industries' within the team regarding reporting.
• Attend monthly debt reviews with the relevant business stakeholders when required.
• Set targets, in line with the firm targets, for the Credit Control team and measure performance against targets identified.
• Responsibility for Credit Control headcount in line with budget; assisting the Director of Finance Operations in setting staff budgets.

Transformation

• Review the effectiveness of the Credit Control collection processes and implement change where required to increase collections across all debt bandings.
• Contribute and lead where appropriate on debt projects.
• Monitor existing / new technology with the potential to improve working efficiency.
• Work with OGC to recommend and implement a new credit review process for identifying and monitoring credit risk; oversee credit risk management.

Leadership

• Review of individual team performance, focussing on skills, knowledge, capabilities and utilisation to ensure the correct skillset is in place to support the business in effective cash collections.
• Participate as a member in the Finance Management Team and Finance Operations Management Team.

The Ideal Candidate

• Over five years’ experience of working in a law firm or professional services organisation
• MCICM (Grad) or equivalent qualified
• IT literate with good knowledge Microsoft Office products; have high levels of numeracy and analytical skills
• Experience of credit insurance and risk
• Significant experience of managing people, coaching, development and change management
• Proven experience of setting strategic business plans

About the Company

We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them.  From bespoke solutions for our clients, to treating you like an individual.  Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are.  We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best.  Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.  Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.  We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.  Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.  Our recruitment team can be contacted at recruitment@dacbeachcroft.com

DAC Beachcroft