Claims Administrator

Job Introduction

Role Summary: 

The overall purpose of this role is to provide support for the team and to ensure the smooth and efficient running of the administrative aspects of the team’s caseload, ensuring a high level of quality and accuracy at all times.

• Set up new matter files on the file management system, including scanning of papers and diarising of file reviews
• Handle all basic procedural checks and actions on new files and ensure that files are distributed electronically to the Claims Handlers
• Conduct conflict searches on new files internally and record findings
• Chase up information relating to the case as required
• Assist claims handlers and supervisors with their daily To Do List
• Assume responsibility for basic financial administration and transactions relating to the case eg producing billing, dealing with accounts queries, office debits
• Maintain accurate management and client information on an ongoing basis, in line with client protocols.  Generate monthly reporting on cases for client review, using Excel and renewal reports as requested.
• Conduct post completion administration, including the archiving of closed files

• Educated to GCSE level or equivalent with minimum C grade passes in Maths and English
• Previous experience in an administrative role is essential.  Ideally, this would be within a professional services environment
• IT literate with working knowledge of Word and Excel
• Knowledge/previous experience of database systems would be an advantage.  Good keyboard skills are also essential

• Quality and customer service oriented with a concern for accuracy and an eye for detail
• Enthusiastic and flexible.  Willing to contribute and support others as part of a team effort
• Able to work to deadlines and prioritise own workload effectively
• Able to progress tasks using own initiative, seeking guidance and input from others where appropriate
• Confident oral and written communication skills

We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them.  From bespoke solutions for our clients, to treating you like an individual.  Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are.  We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best.  Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.  Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.  We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.  Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.  Our recruitment team can be contacted at recruitment@dacbeachcroft.com

DAC Beachcroft