Case Administrator (Part Time) - Newcastle

Job Introduction

DAC Beachcroft is looking to appoint a Part Time Case Administrator to join our Specialist Liability team in Newcastle.

Working within the Specialist Liability team involves advising insurers, public sector and corporate clients in the defence of claims brought against them.  Specialising in complex claims, we act for a number of leading names in the insurance industry as well as large public sector organisations and household name corporates.  Increasingly the work involved is pre-litigation and involves giving detailed pre-emptive advice on relevant issues to clients.

We offer comprehensive services to the private and public sectors in the UK. We are known for our market leading presence in sectors such as insurance and health.

Role Responsibility

The main duties of this role include:

• Preparing confidential records for disclosure
• Sorting medical records and preparing index
• Downloading and uploading data from secure portals
• Managing spreadsheets – collating information and data inputting including inputting management information
• Regularly liaising with fee earners within the team and SLT to keep them updated as to workflows
• Maintain accurate management and client information on an ongoing basis, in line with client and location protocols
• Handle confidential information in line with the firms data security protocols
• Financial matters including logging disbursements and sending out invoices
• Checking and answering financial queries
• Making payment requests on a client’s case management system
• Preparing bundles of records for sending to counsel and experts
• Setting up phone hearings

Other responsibilities include:

• To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
• Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:
  • Adherence to internal and client SLAs and KPIs
  • Achievement of ANY agreed financial targets
• Assisting with the set-up of new files in the case management system
• Diarising Court directions
• Updating CRU certificates
• Obtaining and chasing medical records,
• Submitting payment requests
• Chasing orders and settlement cheques
• Other administrative duties, as required

The Ideal Candidate

• Practical experience of file management
• IT literate
• Good telephone manner
• Organised and able to prioritise and manage a constantly changing workload
• Excellent attention to detail
• Able to make decisions within own areas of responsibility
• Ability to work on own initiative without close supervision
• A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
• Excellent communication skills with a positive and enthusiastic approach to their work
• Experience of using a case management preferred
• Experience of finance systems preferred

About the Company

We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. We act for all of the UK’s top-ten insurers, we are market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK’s top-12 housebuilders.

We have an impressive legal pedigree, with 142 Chambers UK 2021 practice area and individual lawyer rankings. In Legal 500 UK 2021, the firm received a top tier ranking for 37 of its practice areas, and 58 DACB lawyers were singled out in the ‘Leading Individual' rankings.

Our successes have been recognised by the legal industry and the markets in which we operate. These accolades include two top prizes in the ‘Excellence in Business Development’ and ‘Excellence in Technology & Innovation’ categories of the 2020 Law Society Excellence Awards – the highest accolade for law firms in England & Wales. Our health sector team won the ‘Crisis Management Team of the Year’ award at the 2020 British Legal Awards for its support to the NHS at the onset of the COVID-19 pandemic, and our Cyber & Data Risk team received the ‘Business Development Innovation Award’ at the 2020 Legal Innovation Awards, as well as ‘Cyber Law Firm of the Year’ at the prestigious Insurance Insider Cyber Rankings Awards, for its market-leading suite of digital tools to help our clients prepare for and respond to cyber and data risk crises.

Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work. For further details on our work and our culture, please visit www.dacbeachcroft.com.

Application Details

At DAC Beachcroft, we don’t just accept your differences we celebrate them.  From bespoke solutions for our clients, to treating you like an individual.  Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are.  We welcome direct applications and are happy to talk flexible working.

We also want you to be at your very best.  Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.  If this opportunity sounds of interest to you, please make an application and submit your CV.  Your application will be dealt with in the strictest of confidence.

Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.  We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.  Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable.  Our recruitment team can be contacted at recruitment@dacbeachcroft.com

DAC Beachcroft